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Frequently asked questions.

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*All website prices include full taxes.


• Our aim at Ecosavers is to provide you with the best possible service and expertise. We take care of the project from start to finish to guarantee seamless completion and great savings.
• The team at Ecosavers is composed of accredited, experienced professionals.
• At Ecosavers, we specialize in the installation of high-quality, energy-efficient products and solar solutions for residential and commercial properties alike.
• We are committed to our customers and to creating a sustainable future.

VEET Scheme

The Victorian Energy Upgrades Scheme, previously called the Victorian Energy Efficiency Target (VEET) Scheme, is a program initiated by the Victorian Government and also referred to as the Energy Saver Incentive. The VEET Scheme was created under the Victorian Energy Efficiency Target Act 2007 and is regulated by the Essential Services Commission (ESC), following the Victorian Energy Efficiency Target Regulations 2008.


The primary goal of the VEU Scheme is to reduce greenhouse gas emissions by promoting the efficient use of electricity and gas through making energy efficiency upgrades more accessible and affordable. The scheme also encourages investment, employment, and technology development in the energy efficiency goods and services industry. Although not a rebate program, the VEU Scheme has the potential to save you money, whether you are a homeowner or business owner.

Details are available at the following pages -

Through the VEET scheme, you have the chance to upgrade specific products and appliances at a reduced cost. By adopting more energy-efficient products, you can reduce your energy consumption, which may translate into lower energy bills.

There are no hidden fees or charges, and you are not obligated to select any particular product(s) from our range, whether it's one or all of them. We operate strictly within the VEU guidelines and uphold the highest standards of service. Our team consist of professional and efficient personnel, and we only use A-Grade electricians.


Our products are of high quality and have undergone rigorous testing. Furthermore, all light globes and LED downlights that we install come with a manufacturer's warranty.

  • • VIC Government scheme regulated to 2030 (The VEU Act).
    • VIC Government Essential Services Commission (ESC)
    • VIC Department of Environment, Land, and Water Planning (DELWP)

At Ecosavers, we take pride in maintaining a team that is friendly, polite, efficient, and professional. Our field team is made up of a group of experienced installers and electricians.

Before installation, we will discuss any equipment required for the job, such as lifts, additional electrical equipment, or light add-ons.


As an Accredited Participant of the scheme since 2012, Ecosavers is authorized to issue Victorian Energy Efficiency Certificates to aid energy consumers in making energy-efficient improvements to their homes, business premises, or other non-residential buildings. Revenue generated from the sale of VEECs allows us to provide energy consumers with special benefits that may help reduce the cost of implementing these energy efficiency upgrades. Our goal is to help you save money and reduce your carbon footprint by installing free energy-efficient and water-saving products in your home or business, in accordance with the VEET Scheme.

The Energy Saver Incentive, which is the public name for the scheme, was launched on January 1st, 2009, and is designed to operate in three-year phases until January 1st, 2030.

The Energy Saver Incentive, which is the public name for the scheme, was launched on January 1st, 2009, and is designed to operate in three-year phases until January 1st, 2030.

Accredited businesses can create certificates when they assist in making energy efficiency improvements to your premises under the VEET scheme. These certificates, known as Victorian Energy Efficiency Certificates (VEECs), represent one tonne of greenhouse gas abated, and the revenue generated from their sale can be used towards a discount on the installed product or appliance. Large energy retailers are required to purchase a specified number of VEECs each year to meet their obligations under the scheme and then surrender those certificates to the ESC. The energy retailers may pass on some or all of the cost of fulfilling this obligation to consumers.

Participation in the VEET scheme is entirely voluntary, and there is no obligation for consumers to take part.

It's worth noting that the VEET scheme is not a rebate scheme, and the discount offered through the scheme is not a fixed amount or provided by the government. The discount is a result of the revenue generated by the sale of Victorian Energy Efficiency Certificates (VEECs) by accredited businesses.

By upgrading to energy-efficient lighting through the VEET scheme, you can start seeing savings from the moment the first light is upgraded. As energy-efficient lights use less electricity than traditional style lights, your electricity bills should be lower, starting with your first billing cycle after the upgrade. Additionally, traditional lights produce more heat, causing your air conditioning to work harder to cool your space. With energy-efficient lights generating less heat, your air conditioning unit can operate more efficiently, leading to potential energy savings in the summer months as well.

To add to your answer, there are also specific product requirements and minimum energy performance standards that must be met for each type of product to be eligible under the VEET Scheme. These requirements are set out in the Victorian Energy Upgrades Product Register, which is maintained by the Essential Services Commission. The products listed in the register meet minimum standards of energy efficiency and water efficiency, and have been tested and verified as compliant with VEET requirements. It's important to check the register to ensure that the products you are considering for installation are eligible for the scheme.

VEEC Partnership Specific

As an Accredited Participant of the Victorian Energy Efficiency Certificate (VEEC) scheme, Ecosavers can create VEECs for LED tube replacements in commercial premises. Our team can handle all the paperwork and evidence collection needed to generate VEECs through your installations.

To create VEECs, individuals or businesses must be approved as "Accredited Persons" by the scheme regulator, as the regulator has a strict accreditation process that requires detailed evidence for each certificate creation. Becoming an Accredited Person can be a lengthy and time-consuming process, with a considerable amount of paperwork involved. As a result, many homeowners choose to use a business that is already accredited by the ESC and assign their rights to create VEECs to that business. This allows the accredited business to perform all the necessary paperwork on their behalf. It is important to note that VEECs can only be created by Accredited Persons under the VEET scheme.

The VEET scheme doesn't operate as a rebate scheme. It's possible that the document you downloaded is a VEEC assignment form, which isn't your responsibility to complete. Accredited businesses are responsible for the paperwork, and you only need to ensure that you understand the benefits offered by the business and sign the VEEC assignment form upon installation. If you have any questions or concerns, contact the accredited business for clarification instead of using the form you downloaded.

Prior to signing the VEEC assignment form, the consumer possesses the entitlement to a certain number of VEECs but not the VEECs themselves. It is only the accredited business that can generate VEECs by creating them, and for that, it requires the consumer to transfer the rights to those VEECs to the business after the installation is complete. The act of transferring the right to VEECs to the accredited business is what the consumer does in return for the benefit or discount provided by the business.

To maximize the value of VEECs, it is recommended to consult various participating businesses and inquire about the incentives that are available.

You can browse the Register of Participants to access a comprehensive list of businesses that have been accredited under the scheme.

The value of VEECs changes daily in a live trading market, and their price depends on the current market conditions. Once registered by the regulator, you will receive payment based on the number of VEECs, multiplied by the VEEC price published on our website at the time of registration. We charge a fee per VEEC, which is based on the level of service you have chosen. Our VEEC prices are benchmarked daily to ensure they are the highest in the market. Please refer to our Fee Schedule to see the fees associated with our services.

We offer two types of services: a full-service option and a VEEC creation only option. With our full-service option, we take care of all the paperwork and evidence collection required to create VEECs for you. Simply let us know when the job starts and finishes, and we'll handle the rest.

For those who are already familiar with Commercial Lighting VEEC requirements, our VEEC creation only service allows you to complete your own VEEC documentation and submit it to us through our online Service Portal to create the VEECs.

Traders/ Installers Specific

Although individual accredited businesses are responsible for employing installers, the ESC takes any negative installer behavior seriously and will investigate any reported incidents.

To verify the accreditation of a business, you can check the Register of Participants maintained by the ESC. In case an installer visits your premises, request to see their ID, which should display their name, the name and address of the accredited business they work for. It is essential to keep in mind that there are other energy efficiency programs in Victoria, including those offered by local councils, which provide energy-saving products and services such as showerhead exchange programs and energy-saving light globes.


Always prioritize your safety and comfort. If you feel uneasy, you have the right to refuse entry to anyone into your home or business.

The VEET Scheme provides reimbursement to Victorian residential and commercial electricity users for lighting and/or equipment upgrades, as well as ongoing electricity savings. As an installer, you can include this discount in your quotes to gain a competitive advantage. At Ecosavers, we aim to make business simple and straightforward by offering quality, proven products at reduced costs. We have extensive experience with the VEET Scheme process, ensuring that installers can complete jobs without any hassle. We collect all the necessary job information to ensure that reimbursement is paid back promptly.

The VEET Scheme provides reimbursement to Victorian residential and commercial electricity users for lighting and/or equipment upgrades, as well as ongoing electricity savings. As an installer, you can include this discount in your quotes to gain a competitive advantage. At Ecosavers, we aim to make business simple and straightforward by offering quality, proven products at reduced costs. We have extensive experience with the VEET Scheme process, ensuring that installers can complete jobs without any hassle. We collect all the necessary job information to ensure that reimbursement is paid back promptly.

Product Specific

In order to be eligible for VEECs, the installation of energy efficient appliances or products must be carried out by an accredited business. This ensures that the installation meets the requirements of the VEET scheme, and that the evidence required for the creation of VEECs is properly collected and verified. Even if you purchase energy efficient products yourself, you will still need to engage an accredited business to install them in order to be eligible for VEECs.

Yes. During our initial consultation, we can provide recommendations for energy-efficient products that are suitable for your household or office needs.

Yes. Ecosavers products have their warranty terms.


The duration of product warranties may range from one to five years, and we can furnish detailed product specifications upon request. Furthermore, we offer guarantees on our indoor and industrial lighting installation services.

Individuals have varying preferences for the color of light they prefer or need, depending on the application, whether for personal or commercial use. At Ecosavers, we understand this variability and suggest that customers explore different lighting options to determine which color suits their needs. Our team is always available to provide guidance and assistance in selecting the appropriate color of light for your needs. Please do not hesitate to contact us for further information.

At Ecosavers, we are committed to providing our customers with high-quality products that have been thoroughly tested and approved to meet Australian Standards. We understand the importance of safety, especially in our often harsh environment, and take great care to ensure that our products meet the highest standards of safety and quality.

We prioritize safety in all our installations, which is why we only use approved Elevated Working Platforms (EWPs) and complete Safe Work Method Statements (SWMS) in direct consultation. Our Waste Management Process ensures that all decommissioned lighting and packaging waste is handled responsibly, minimizing any impact on the site.

NSW Energy Savings Scheme

The ESS, or Energy Savings Scheme, is a program designed to reduce energy usage in NSW by offering financial incentives to households and businesses in the region. The scheme was established in 2009 under the NSW Electricity Supply Act 1995.

The process begins with the replacement of inefficient lights with approved LED energy-saving products by a licensed installation company. The installer then provides relevant documents to Ecosavers based on compliance requirements set by the Independent Pricing and Regulatory Tribunal (IPART) NSW. Ecosavers conducts an audit of the requirements, and if the upgrade is compliant, it applies for certificate registration. Only accredited entities, such as Ecosavers, can create VEECs, which are subsequently sold to liable parties, such as Energy Retailers.

An ESC, which is pronounced as "esky", is a digital environmental certificate represented by an alphanumeric number. It signifies a reduction of 1 tonne of CO2e, which is converted from MWh or GJ of energy savings.

Our goal is to help you save money while reducing your carbon emissions and ecological footprint. We offer exceptional savings on the supply and installation of energy-saving and water-saving products for your home or small business.

• If you call us, we can provide an assessment right away. Once you book your installation, we will arrange a suitable time for one of our installers to fit in your new products.
• After the installation, you will start saving money immediately. Our friendly customer support staff will also follow up with you to ensure everything went smoothly and that you are satisfied with your new products.

In addition, financial incentives are available for businesses to invest in energy-saving projects thanks to NSW Legislation. These projects involve installing, improving, or replacing equipment that reduces and saves energy. Once the project is completed, an Accredited Person (AP) generates an Energy Savings Certificate (ESC), which represents your energy savings. This is where Ecosavers comes in - we are an AP and specialize in obtaining and surrendering your energy savings certificate.

Federal Renewable Energy Target (RET)

The RET Scheme, or Federal Renewable Energy Target scheme, is an initiative in Australia aimed at reducing greenhouse gas emissions by promoting renewable energy sources like wind, solar, and hydro power for the electricity sector. The scheme consists of two parts, the Small scale Renewable Energy Scheme (SRES) and the Large-scale Renewable Energy Target (LRET), which have been in operation since January 2011. SRES incentivizes the installation of small-scale renewable energy systems, while LRET aims to encourage the deployment of large-scale renewable energy projects.

• The Federal Clean Energy Regulator (CER)
• The Federal Department of Environment

The Federal Renewable Energy Target is divided into two schemes, namely the Small-scale Renewable Energy Scheme (SRES) and the Large-scale Renewable Energy Target (LRET). These schemes offer financial incentives for the generation of electricity from renewable resources, and certificates are issued by approved entities based on the amount of power generated in megawatt-hours. For more information on the schemes and certificates, please refer to our other frequently asked questions on the Federal Renewable Energy Target.

The Small-scale Renewable Energy Scheme, which is a part of the Federal Renewable Energy Target (RET) scheme, provides financial incentives for individuals, small businesses, and community groups to install small-scale renewable energy systems that generate electricity or hot water. Small-scale systems may include solar panels, solar water heaters, hydro systems, wind turbines, and air source heat pumps.

To promote the installation of renewable energy systems, the Australian government offers financial incentives to individuals, small businesses, and community groups who install small-scale systems. These systems can include rooftop solar panels, small-scale wind turbines, solar hot water heaters, and heat pumps. Once the system is installed, the eligible entity can receive government incentives.

A Small-scale Technology Certificate (STC) is a digital certificate that represents a certain amount of renewable energy produced by a small-scale solar, wind, or hydro energy system. These certificates are issued by the Clean Energy Regulator and can be traded on the open market, providing a financial incentive for individuals and businesses to invest in small-scale renewable energy systems.

The process begins with the installation of a small-scale renewable energy system by a licensed installer. The installer then provides necessary documents to an accredited person (AP) such as Ecosavers, in compliance with the regulations set by the Clean Energy Regulator. Ecosavers conducts an audit to ensure compliance and registers the installation for small-scale technology certificates (STCs). Only accredited persons can create STCs, which are then sold to liable parties like energy retailers.

The Large-scale Renewable Energy Target Scheme offers a monetary benefit for the development or enlargement of renewable power plants, such as solar and wind farms or hydroelectric power stations.

Renewable power stations that are accredited can generate Large-scale Generation Certificates (LGCs) based on their eligible renewable electricity production above their baseline. For every megawatt hour of power they generate, they can create LGCs, which make up the 'supply' side of the certificate market. Commercial rooftop solar systems over 100kW, as well as multiple smaller systems at a single facility, may also be eligible for LGCs.

After obtaining accreditation, renewable power stations can generate Large-scale Generation Certificates (LGCs) based on the amount of eligible renewable electricity they produce above their baseline. Each LGC corresponds to one megawatt hour (MWh) of eligible electricity generated by the power station. The certificates can be generated periodically throughout the year or annually, but they can only be claimed after the electricity has been generated.

A digital certificate called a Large-scale Generation Certificate (LGC) is generated for each megawatt-hour (MWh) of eligible electricity produced by an accredited power station.

The Renewable Energy Target scheme imposes an obligation on liable parties, which are typically energy retailers, to purchase both LGCs and STCs in proportion to the amount of energy they sell. If they fail to meet their quota of certificates, energy retailers face penalties. These costs are then passed on to consumers through charges on their electricity bills.

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