Frequently asked questions - on heat pump?

A heat pump is a device that transfers heat from one place to another, usually from the outside air or ground to inside a building, in order to provide heating and cooling.

In heating mode, a heat pump works by absorbing heat from the outside air or ground using a refrigerant, which is then compressed to increase its temperature, and then transferred to the inside of the building via a coil or a series of pipes. The heat is then distributed throughout the building using a fan or a duct system.

In cooling mode, the process is reversed. Heat from inside the building is absorbed and transferred outside, lowering the temperature inside the building. Heat pumps are highly efficient as they move heat rather than generate it, making them a cost-effective and environmentally-friendly option for heating and cooling.

A Heat Pump hot water system works by using a technology similar to that of an air-conditioner or fridge, but in reverse. The system draws in air with ambient heat through a fan, which converts the internal refrigerant liquid into a gas. Then, a compressor pressurizes the gas to create heat that is used to heat the water in the tank. Once the water is heated, the gas reverts back into a liquid and the process starts over again.

To operate effectively, heat pump systems rely on airflow, just like split system air conditioning units. Consequently, they must be installed outside. Nevertheless, you can still qualify for the rebate. You only need to cover the expenses of relocating the services (water and power) to an external location to accommodate the new system. The relocation costs can range from $499 to $999, depending on factors such as roof accessibility and the relocation distance.

If you currently use an electric or gas hot water heater, your optimal choice would be to replace it with a heat-pump hot water heater instead of simply replacing it with a similar model. The government offers incentives to encourage homeowners to switch to more efficient heat-pump hot water heaters.

Compared to traditional boilers, electric heat pumps are considerably more efficient and use cleaner electricity, which can help to decrease your home's carbon footprint. Heat pumps function by extracting heat from the air or ground at a low temperature, increasing that heat to a higher temperature, and then transferring it into your home to provide heating and hot water.

The popularity of electric heat pumps is increasing due to their energy efficiency. Unlike other systems, they do not rely on fossil fuels to produce cool or warm air, resulting in reduced gas and electricity usage and lower costs for consumers. This also contributes to a decrease in greenhouse gas emissions, relieving pressure on both the environment and your budget.

Switching to a heat pump can help you avoid the fluctuating prices associated with gas. By transitioning from Liquefied Petroleum Gas (LPG) or electric heating to a heat pump, you may experience a decrease in your energy bill.

To initiate the process, kindly provide your details on the contact form available on the Heat Pump page. Afterward, one of our team members will reach out to verify your information, assess your eligibility for the free installation and address any queries you might have. Once we have completed these steps, we can proceed to book a suitable date and time for the installation. By doing so, you can start saving money on every shower you take!